Hands down the best customer service and response I've ever received! My site required a lot of attention and patience as we were changing over our inventory, POS system and web provider. The team at Hiero was spectacular and took care of every tiny detail and answered every question. I will definitely be utilizing their services again!
Owner of Market Grey Boutique, Reese Michigan
The Hierographx UX team is excellent! Each of them was an expert at their specialty. I've been a customer for years, and have always been satisfied with their work. I have given them a lot of different and challenging tasks including designs of websites, desktop, mobile apps and improving existing processes. I highly recommend them for UX projects.
We started working with Hierographx in 2002…Our relationship with them has been ongoing…they have strong project management. They are very good at meeting deadlines. Their knowledge and the ability to transfer their ideas into tangible solutions is most impressive.
Over the last couple of years, Heiroom has engaged with Hierographx for development and strategic support. Hierographx has always provided great quality, skill, and most importantly, a validated ethical business practice. The dedication they have provided to Heiroom is unwavering.
A fully functional, integrated, and dynamic website was critical to our success. The Hierographx team was amazing. They guided us through many elements that we needed to change to make our brand strategy effective in the market. Their expertise was invaluable during the entire process of scoping, developing...and even our “go-live” phase. We would not be as successful as we have been without all the hard work of the entire Hierographx team!
The time it takes to design a website can vary depending on the complexity of the design, the number of pages, and the amount of content. On average, it takes about 3 months for heuristic design and development of a website.
Do you offer revisions on the website design?
We believe in delivering a high-quality website that meets the client's needs and expectations. As such, we offer feedback cycles to ensure the client is completely satisfied with the website design.
Do you offer e-commerce solutions?
We offer a variety of e-commerce solutions, including custom shopping cart development, payment gateway integration, product management, inventory tracking, and shipping management. We can also help you choose the best e-commerce platform for your needs, such as Shopify, WooCommerce or Magento.
What is included in your professional mockups?
Our professional mockups provide a visual representation of the website, including the layout, color scheme, typography, imagery, and navigation. These mockups serve as a blueprint for the website and allow the client to visualize the final product before development begins.
How do you incorporate SEO-friendly elements into the design?
We incorporate basic SEO-friendly elements into the design by ensuring the website has a logical and clean structure, uses appropriate tags for headings and images, and loads quickly. We also make sure the design encourages user engagement, as factors like time on site and bounce rate can impact SEO.
How is the pricing for web design and development services determined?
Our pricing for web design and development services varies depending on the complexity of the project, the features required, and the overall scope of work. We offer a free consultation to assess your needs and provide a detailed, customized quote for your specific project.
Are there any additional fees not included in your web design and development packages?
We provide optional services such as Google Workspace setup, website hosting, domain registration, and more. These services are in addition to our web design and development packages and cost extra.
Do you offer website maintenance services?
Yes, we offer website maintenance services to ensure that the website remains up-to-date, secure, and functioning properly. Our maintenance packages include software updates, security monitoring, and technical support.
Who retains ownership of the website and its code?
Upon full payment of the work, the client owns all intellectual property created during the project. This applies to the written content and custom photography to our design and development work. We provide the client with all necessary files and access to the website's source code upon completion of the project.